Category: Business Process Outsourcing

Top BPO Companies in India

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In India, Business Process Outsourcing (BPO) is the fastest growing segment of the ITES (Information Technology Enabled Services) industry. Factors such as economy of scale, business risk mitigation, cost advantage, utilization improvement and superior competency have all lead to the growth of the Indian BPO industry. Business process outsourcing in India, which started around the mid-90s, has now grown by leaps and bounds. India is now the world’s favored market for top BPO companies in india , among other competitors, such as, Australia, China, Philippines and Ireland. The BPO boom…

Business process

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A business process companies in india outsourcing or business method is a collection of related, structured activities or tasks by people or equipment which in a specific sequence produce a service or product (serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in…

Top BPO Company in India

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India’s BPO story continues to bring cheer despite the economic slowdown. And Genpact is the leader of the pack in the Indian top bpo company in india space. According to Nasscom, the Indian IT-BPO industry (including domestic market) recorded an overall growth of 28 per cent (currency adjusted), clocking revenues of $52 billion in FY07-08 up from $39.6 billion in FY06-07. The BPO exports are up by 30 per cent (in US dollars), registering revenues of $10.9 billion. So which are India’s top BPO companies in india ? Read on…

Business Process Outsourcing – More a Friend Than a Foe

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Major issues have risen up over the past decade with regards to outsourcing jobs. Everyone these days have a notion that the term “outsourcing” means shipping jobs out of the country to cut down costs. Outsourcing necessarily does not mean delegating jobs outside a country is simply means handing over the task to a company who does it better and in turn reduces the overall expenditure as well. Top BPO Companies In India providers can be located in the same country, outsourcing legal processes ideally happens within the country itself.…

10 Ways to Outsource Business Processes Effectively

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Outsourcing is here to stay. There are various reasons why businesses may choose to outsource. Some outsource with an eye on maintaining their competitiveness through cost-effective operations. Some other Top BPO Company in India operations that might be too convoluted for their staff to handle. If you want to outsource your business operations like others, it is not difficult to hire a third party service provider either domestically or internationally to take care of your business needs. However, remember that you would be handing over your operations, along with confidential…

5 Key Trends For Business Process Outsourcing

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Balancing today’s priorities while planning for tomorrow is a constant struggle.  It’s clear that Artificial Intelligence (AI) and Robotic Processing Automation (RPA) are here to stay, but is 2018 the year when everyone jumps on the call center tech bandwagon?  Is cost the only reason to outsource your call center functions?  Are companies abandoning their outsourcing relationships to bring them in-house? A Look Ahead: Business Process Outsourcing by the Numbers, addresses key questions facing today’s call center leadership.  We asked our respondents in-depth questions about their 2018 goals and if…

Top 11 Best BPO Companies In The World

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BPO fully abbreviated as Business Process Outsourcing has become one of the thriving industries in the world nowadays. There are lots of countries who are taking advantage of this industry. However, there migiht be some people who wonder what really a top BPO company in india  does? They outsource the tasks for a particular company to some other third-party organisation. In the present times, BPO has become a main part of the running business organisations. There are many companies around the globe who are known to offer essential services to…

What are the Services Offered by a Top BPO Company in India?

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India takes immense pride in being the favoured market of the world for BPO companies, among other competitors, including China, Ireland, Australia and Philippines. A top BPO company in India will outsource allows the organization to focus not only on promoting a brand, but investing in R&D (Research and Development).   What is Business Process Outsourcing (BPO)?   BPO, an acronym for the words Business Process Outsourcing company, is the outsourcing in every field. A service provider dealing with BPO usually manages a specific business for another organization. BPO implements…

Why the Indian Business Process Outsourcing Industry is still Successful

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outsourcing of varied non-core services emerged as a thought business within the mid-1990s. Since then, the outsourcing industry, which later came to be known as business process outsourcing Company or BPO, has been through several transitions. Despite the volatile global economic situations prevailing now, the future of the Indian BPO industry continues to remain positive for many reasons. Cost-advantage Initially, India was chosen as an apt alternative to in-house processing considering many favorable factors including large English-speaking workforce and availability of tech-savvy manpower. But it is the operational cost reduction by outsourcing the business process services to…